Return & refund policy

Refund Policy

If for any reason you would like to return your item, you have 28 days to return the item, the item must be sent back and received within this timeframe.

Returns are at the buyers cost.

All items that are being returned must be in the same condition as it was sent to you:

- Tags still attached

- Undamaged

- Free of any marks and makeup

- Unwashed and have no odour ie, smoke, perfume, washing powder

Swim wear is non returnable/refundable due to hygiene reasons.

If an order is returned that does not comply with the above statements the buyer will have the option of the item being returned to them, postage will be at the buyers cost. Buyers have 14 days to get in contact if they want the item back. 


Terms of refund 

We reserve the right to not refund you, if items are returned that do not coincide with our return policy, the item will be sent back to you on request at your cost. 

We do not offer free returns, returns are at the buyers cost and original shipping costs will not be reimbursed, with the exception of faulty items. If you received free delivery on your order and return the full order, the shipping cost will be deducted from your refund amount.


Faulty items

Our items all go through a quality check to ensure your orders are perfect, however on the rare occasion that you receive a faulty item please contact us via the 'contact us' section, outlining the fault with photographic evidence, so we can rectify this for you.